We will try to answer all questions, comments, or concerns as complete as possible in this FAQ. Please refer to the FAQ when you have any questions. If our FAQ does not contain the answers you are looking for, please do not hesitate to contact us for more information. Any improvements that can be made are also welcome.

• How do I design my own watch?
• How do I order my customized watch?
• How do I measure my wrist?
• What does the packaging look like?
• Is there something wrong with my web browser?

How do I design my own watch?

• Click the “Collections” button from the menu. Choose your watch model, for example click the COMMANDER picture or name. On the following page, you will see the COMMANDER price and specifications. If you are satisfied with the reference model, you can click ‘Add To Cart’ to place the watch in your shopping cart. If you prefer to design your own model, click the ‘Design It Now’ button.

How do I order my customized watch?

• After you finish designing your own watch, simply click "Add To Cart."

How do I measure my wrist?

• Click here to view the instructions.

What does the packaging look like?

• Click here to view the packaging materials.

Is there something wrong with my web browser?

• There may be nothing wrong with your web browser, but please keep in mind this website was designed for Internet Explorer 6.0 and higher. We understand more people are using firefox and other alternative web browsers. We will continue to develop the website for compatibility with all browsers.